Terms and Conditions

Last updated: April 10, 2026

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    Beginning

    You (“user,” “you,” or “your”) agree that these terms and conditions (“Terms”) govern your access to and use of the Services. The terms “Company,” “we,” “us,” and “our” or
    any of its affiliates as the context may require. “Services” refers individually and collectively to the crypto payment
    gateway platform, APIs, software, integrations, plugins, documentation, and all related features, content, and applications which the Company may make available to you from time to time (the “Platform”).

    By registering for the Services, accessing the Platform, clicking “I Accept” or any equivalent confirmation, or continuing to use the Services after these Terms have been updated, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy
    Policy. Such actions constitute your valid and binding acceptance with the same legal effect as a written agreement signed by you.

    Important Notice: The Company is not a bank, a money services business, or a financial institution. The Company is a technology provider. Funds processed through the Platform are not covered by any deposit insurance scheme.

    1. Onboarding

    1.1 Registration

    To access the Services, you must create an account by providing accurate contact and business information as requested during the registration process (“Account”). The Company may, at its sole discretion, refuse to open an Account, suspend an existing Account, or close an Account at any time.

    1.2 Eligibility

    Use of the Services is contingent upon the following:

    • You have the legal capacity to enter into binding contracts and are of legal age in your jurisdiction, or you represent a legally constituted entity with authority to bind that entity.
    • You have not previously been suspended or removed from the Services.
    • Agreeing to these Terms does not violate any other agreement to which you are bound.
    • You are not located in, and are not a national or resident of, any jurisdiction where use of the Services is restricted or prohibited (“Restricted Location”).
    • You are not listed on any sanctions or denied-persons list maintained by any government authority.
    • You comply with all applicable local, national, and international laws regarding the use of the Services.

    It is your responsibility to ensure your use of the Services does not conflict with any laws applicable to you. The Company may update the list of Restricted Locations at any time without prior notice.

    1.3 Account Security

    You are responsible for maintaining the confidentiality of your Account credentials, API keys, and any authentication tokens. You are liable for all activities conducted through your Account, whether or not authorized by you. You must notify us immediately at the support email address provided on the Platform if you become aware of any unauthorized access or security breach. Any instruction submitted under your credentials will be presumed to have originated from you.

    2. Services

    2.1 Scope of Services

    The Company provides a cryptocurrency payment gateway that enables merchants, businesses, and other authorized users (“Merchants”) to accept cryptocurrency payments from their customers. The Services may include, but are not limited to:

    • Processing and settlement of cryptocurrency payments.
    • Conversion of received cryptocurrencies into stablecoins or fiat-equivalent digital assets.
    • Provision of APIs, plugins, and integration tools for websites, applications, and point-of-sale systems.
    • Generation of payment invoices, checkout pages, and payment links.
    • Transaction monitoring, reporting, and analytics dashboards.
    • Wallet management and fund withdrawal functionality.

    2.2 Nature of Services

    The Company acts solely as a technology intermediary facilitating cryptocurrency payment processing. The Company does not act as a party to the underlying transaction between the Merchant and the Merchant’s customer. The Company is not responsible for the goods or services sold by Merchants, nor for any disputes arising between Merchants and their customers.

    2.3 Right to Modify Services

    The Company reserves the right to update, modify, suspend, or
    discontinue any or all of the Services, or any features, components, or content thereof, at any time, for any reason, with or without notice. There is no guarantee that specific services, features, or integrations will always be available.

    2.4 Supported Cryptocurrencies

    The Platform accepts certain cryptocurrencies and digital assets as designated by the Company from time to time (“Supported Assets”). The list of Supported Assets may be amended at the Company’s sole discretion. You are responsible for ensuring you only send or receive Supported Assets through the Platform. Transfers of unsupported assets may result in permanent loss, for which the Company shall bear no liability.

    2.5 Third-Party Service Providers

    Certain Services may be delivered in whole or in part through third-party providers, including but not limited to blockchain infrastructure providers, liquidity providers, and custodians. By using the Services, you acknowledge that such third-party services are governed by their own terms and conditions, and the Company does not assume responsibility for the performance or acts of any third-party provider.

    3. Payment Processing and Settlement

    3.1 Transaction Processing

    When a payment is initiated through the Platform, the Company will process the transaction in accordance with the parameters configured by the Merchant. Transaction confirmation is subject to blockchain network confirmations and may be affected by network congestion, gas fees, and other factors outside the Company’s control.

    3.2 Conversion and Settlement

    Where the Merchant has opted for automatic conversion, the Company or its partners will convert the received cryptocurrency into the Merchant’s preferred settlement asset (e.g., USDT, USDC, or other supported stablecoins) at the prevailing market rate at the time of conversion. The conversion rate may include a service fee. Settlement timelines are outlined on the Platform and are not guaranteed.

    3.3 Withdrawals

    Merchants may withdraw settled funds to an external wallet address or bank account (where supported) in accordance with the withdrawal procedures and limits specified on the Platform. Withdrawal requests may be subject to additional verification and security checks. The Company reserves the right to delay or refuse any withdrawal if it reasonably suspects fraudulent, illegal, or suspicious activity.

    3.4 Transaction Limits

    The Company may impose minimum and maximum transaction limits, daily or monthly volume caps, and other restrictions on the use of the Services. These limits are displayed on the Platform and may be modified by the Company at its discretion without prior notice.

    4. Fees

    Use of the Services may be subject to transaction fees, conversion fees, withdrawal fees, network fees, subscription fees, and other charges as disclosed on the Platform (“Fees”). The Company reserves the right to introduce new Fees or modify existing Fees at any time. Changes to Fees will be communicated through the Platform. All Fees are exclusive of applicable taxes, which will be added to the final charge where required. Fees are non-refundable unless otherwise determined by the Company.

    You acknowledge that blockchain network fees (gas fees) are determined by the relevant network and are outside the Company’s control. The Company shall not be liable for any network fees incurred in connection with your use of the Services.

    5. Prohibited Activities

    You agree not to use the Platform or Services for any of the following:

    • Money laundering, terrorist financing, fraud, or any other illegal activity.
    • Processing payments for goods or services that are illegal in the jurisdiction of the buyer or seller.
    • Weapons, ammunition, explosives, or related accessories.
    • Controlled substances, narcotics, prescription drugs, or drug paraphernalia.
    • Ponzi schemes, pyramid schemes, or multi-level marketing programs.
    • Counterfeit goods, fake identification documents, or stolen property.
    • Purchases on darknet marketplaces or similar platforms.
    • Adult or sexually explicit content or services.
    • Gambling services where not legally permitted.
    • Providing false, misleading, or inaccurate information to the Company.
    • Attempting to reverse-engineer, decompile, or extract the source code of the Platform.
    • Introducing viruses, malware, trojans, or other malicious code.
    • Attempting to bypass or circumvent any security features of the Platform.
    • Interfering with the Platform’s infrastructure or other users’ access.
    • Any activity the Company determines, in its sole discretion, to be harmful to its reputation, operations, or users.

    6. Intellectual Property

    All trademarks, service marks, logos, trade names, and all intellectual property rights in and to the Platform and Services are the exclusive property of the Company or its licensors. No rights are granted to you other than the limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the Platform without the Company’s prior written consent.

    7. User Content and Feedback

    If you submit any content, data, or feedback through the Platform, you grant the Company a royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, and display such content for the purposes of operating and improving the Services. Any ideas or suggestions submitted to the Company are provided voluntarily and may be used without compensation or attribution.

    8. Data Protection and Privacy

    By using the Services, you acknowledge and consent to the collection, use, disclosure, and processing of your personal data as described in our Privacy Policy. This includes sharing data with partners, service providers, custodians, and relevant third parties as necessary for the provision of the Services and compliance with legal obligations.

    9. Termination and Suspension

    9.1 Company’s Rights

    The Company reserves the right to terminate, suspend, or restrict your access to the Services at any time, without notice, at its sole discretion. Grounds for such action include, but are not limited to: breach of these Terms, unpaid Fees, suspected unlawful or prohibited activities, regulatory requirements, or internal risk-management policies.

    9.2 Effect of Termination

    Upon termination or suspension, you remain liable for all accrued obligations. Withdrawal of remaining funds may be subject to additional identity verification, compliance checks, and applicable fees. The Company reserves the right to retain funds for a reasonable period as required by law or for risk management purposes.

    9.3 User-Initiated Termination

    You may terminate your Account at any time by following the procedures on the Platform. Refund of any remaining balance is subject to applicable Fees and compliance requirements. The method and timeline of refund shall be at the Company’s discretion.

    10. Limitation of Liability

    THE PLATFORM AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    IN NO EVENT SHALL THE COMPANY OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, OR LOSS OF DIGITAL ASSETS, WHETHER ARISING FROM CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    THE COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO THE COMPANY DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD 500, WHICHEVER IS LOWER.

    The Company shall not be liable for any losses arising from: (a) events of force majeure; (b) blockchain network failures, congestion, or forks; (c) fluctuations in the value of cryptocurrencies or digital assets; (d) unauthorized access to your Account due to your failure to maintain the security of your credentials; (e) actions or omissions of third-party service providers; or (f) compliance with applicable laws or court orders.

    Nothing in these Terms shall exclude or limit liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence.

    11. Indemnification

    You agree to indemnify and hold harmless the Company, its affiliates, partners, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to: (i) your breach of these Terms; (ii) your use of the Platform and Services; (iii) your violation of any applicable law, regulation, or third-party right; (iv) any dispute between you and your customers or end users; or (v) any fraudulent, negligent, or willful misconduct on your part.

    12. Risk Considerations

    You acknowledge and accept the following risks associated with cryptocurrency and the Services:

    • The value of digital assets is highly volatile and may decline to zero.
    • Regulatory frameworks for digital assets vary across jurisdictions and may change at any time, potentially affecting the availability or legality of the Services.
    • Blockchain transactions are generally irreversible; errors in wallet addresses or transaction amounts may result in permanent loss.
    • Smart contract vulnerabilities, network attacks, and protocol changes may affect the security or availability of digital assets.
    • The Company does not provide investment, tax, or legal advice. You are responsible for understanding the financial and legal implications of using the Services.
    • In the event of the Company’s insolvency, you may not be protected by consumer-protection legislation in your jurisdiction.

    13. Complaint Resolution and Dispute Process

    If you have a dispute with the Company, you agree to first contact our support team through the Platform to seek an amicable resolution. If the matter is not resolved within sixty (60) days, either party may pursue remedies available under applicable law.

    14. Miscellaneous

    14.1 Entire Agreement

    These Terms, together with the Privacy Policy and any supplemental policies published on the Platform, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements and understandings.

    14.2 Amendments

    The Company may amend these Terms at any time at its discretion. Updated Terms will be posted on the Platform or communicated via email. By continuing to use the Services after changes take effect, you agree to be bound by the amended Terms.

    14.3 Force Majeure

    The Company shall not be liable for any delay or failure in
    performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, war, terrorism, governmental actions, labor disputes, power or telecommunications failures, cyberattacks, or blockchain network disruptions.

    14.4 Assignment

    You may not assign or transfer any rights under these Terms without the Company’s prior written consent. The Company may assign its rights and obligations without restriction, including to any affiliate, subsidiary, or successor entity.

    14.5 Severability

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

    14.6 Survival

    All provisions that by their nature should survive termination shall survive, including but not limited to provisions relating to intellectual property, indemnification, limitation of liability, and dispute resolution.

    14.7 Third-Party Rights

    No person other than you and the Company shall have any right to enforce the provisions of these Terms.

    14.8 Language

    These Terms are drafted in the English language. In the event of any conflict between the English version and a translation, the English version shall prevail.

    15. Definitions

    “Account” means the account registered by a user to access and use the Platform.

    “Fees” means all transaction fees, conversion fees, withdrawal fees, subscription fees, network fees, and other charges applicable to the use of the Services, as published on the Platform.

    “Merchant” means any business, individual, or entity that uses the Platform to accept cryptocurrency payments.

    “Platform” means the Company’s crypto payment gateway, including all websites, APIs, applications, dashboards, plugins, and related software.

    “Privacy Policy” means the Company’s privacy policy as published on the Platform, as amended from time to time.

    “Restricted Location” means any jurisdiction in which the use of the Services is prohibited or restricted by law or by the Company’s policies.

    “Services” means all services provided by the Company through the Platform, including payment processing, conversion, settlement, and related features.

    “Supported Assets” means the cryptocurrencies and digital assets accepted by the Platform for payment processing, as designated by the Company from time to time.

    16. Contact Information

    For questions, support, or complaints regarding these Terms or the Services, please contact us at: [email protected]